Thursday, September 24, 2009

Responsibility to Communicate Effectively

Effective leaders recognize the importance of good communication. Communication problems can cause bottlenecks in the organization. But before you blame subordinates for bottlenecks, stop and examine a bottle. Notice where the neck is. It is not at the bottom.

Responsible leaders communicate effectively. They work hard to prevent bottlenecks and keep channels open up, down, and throughout the organization by (1) establishing an appropriate working climate and adjusting their communication behavior to fit the situation, and (2) practicing techniques to improve communication in their organization

Leaders Communicating Effectively
John A. Kline

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