Phil Harkins - Powerful Conversations

Phil Harkins

Back in 2000, a small group of naval officers were populating the leadership portal on Navy Knowledge Online while it was in its infancy.  I was privileged to be a part of that effort.

I just found my notes from a book summary I wrote for Phil Harkins' Powerful Conversations.  Here is just a snippet from his final chapter.

Chapter 10 – The Voice of Leadership 

• All great leaders develop and cultivate a distinct voice of leadership.
• Strive to bring about top performance or realize the power of strategic, organization-wide alignment. Crystallize the organization’s vision. 
• The leader’s voice should forge a coordinated effort and make the daily action steps happen.
• Leaders should constantly look for new ways to utter the simple words that reflect their mission, vision and values.
• The leader’s message provides a framework for thought and a conduit for action.
• Daily touches – use every means possible to communicate with as many people in the organization as possible in as many different ways as possible. 
• Your message should permeate the organization.