“The key to being a successful skipper is to see the ship through the eyes of the crew. Only then can you find out what’s really wrong and, in so doing, help the Sailors empower themselves to fix it.”
“Give the troops all the responsibility they can handle and then stand back.”
“Whether you like it or not, your people follow your example. They look to you for signals, and you have enormous influence over them.”
“Give me performance over seniority any day of the week.”
“Leaders need to understand how profoundly they affect people, how their optimism and pessimism are equally infectious, how directly they set the tone and spirit of everyone around them.”
“Never once did I do anything to promote myself, just the organization. That way, no one could ever question my motives.”
“Your people…are more perceptive than you give them credit for, and they always know the score – even when you don’t want them to.”