- the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life.
- the rules for such forms, manners, and ceremonies.
Some of you should brush up on your etiquette lessons; some could use a simple refresher; still others need to start from scratch. And then, there are some senior officials who simply don't have a clue. You know who you are. It will come back to bite you in the end. (And, by in 'the end' I mean butt also!)
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