One way to check whether you're doing an adequate job is to look in your Sailors' eyes. The eyes never lie. If the eyes are shining, then you know that your leadership is working. Sailors in the presence of possibility react physically as well as emotionally. If the eyes aren’t shining, you ask yourself, “What am I doing that’s keeping my Sailors’ eyes from shining?” That question also works for the transformation of the dominating father — “What kind of a parent am I being that my children’s eyes aren’t shining?” — or the dominating teacher, or the dominating manager.
Benjamin Zander of the Boston Philharmonic - paraphrased for the Navy
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