Mark Miller, Vice President of Organizational Effectiveness for Chick-fil-A, believes that leadership is not something that’s exclusive; within the grasp of an elite few, but beyond the reach of everyone else.  In his new book, The Heart of Leadership: Becoming a Leader People Want to Follow, Mark reveals the H.E.A.R.T. of leadership and provides steps that will help you grow as a leader, no matter what your title or position. From entry-level clerk to CEO, there’s room for everyone to improve when it comes to finding the Heart of a leader.