Friday, February 13, 2015

Some Leadership Excellence Criteria for your consideration - Malcolm Baldrige Foundation


VISIONARY LEADERSHIP
  1. Leads the organization in setting and owning organizational vision and values
  2. Guides the creation of strategies, systems, and methods to achieve performance excellence and ensure organizational sustainability
  3. Creates and ensures a supportive and collaborative environment
  4. Shares high performance practices with others
CUSTOMER FOCUSED EXCELLENCE
  1. Builds a customer-focused culture and integrates customer engagement as a strategic concept
  2. Creates a focus on anticipating changing and emerging customer and market requirements
  3. Ensures differentiation from competitors through the development of organizational knowledge, skills, and core competencies 
ORGANIZATIONAL AND PERSONAL LEARNING
  1. Embeds learning, improvement, and innovation throughout their organization
  2. Engages in personal learning seeking input from others
  3. Develops future organizational leaders  
VALUING WORKFORCE MEMBERS AND PARTNERS
  1. Builds and fosters an organizational culture which focuses on workforce engagement, satisfaction, development and well-being
  2. Seeks the views and suggestions of all workforces members
  3. Creates an organizational focus on building internal and external partnerships
AGILITY
  1. Develops and recognizes a capacity for rapid change and for flexibility in operations
  2. Leads and inspires the organization to make transformational changes despite ever-shorter cycle times
FOCUS ON THE FUTURE
  1. Creates a focus on short- and longer-term factors that affect the organization and its future marketplace success
  2. Leads the pursuit of sustained improvement and innovation
  3. Ensures that organizational planning anticipates future marketplace and technological influences
MANAGING FOR INNOVATION
  1. Builds an environment that empowers the workforce to take intelligent risks
  2. Enables innovation to flourish and create value for stakeholders
  3. Inspires and rewards innovative behavior by workforce members
MANAGEMENT BY FACT
  1. Compels the organization to measure performance at all levels to drive high performance
  2. Uses data and analysis in decision making
  3. Challenges the organization to extract larger meaning from data and information
  4. Builds and ensures a workforce that has the knowledge and skills to manage the organization’s operations by fact
SOCIETAL RESPONSIBILITY  
  1. Acts as a role model for ethical behavior, public responsibility, and actions leading to societal well-being and benefit
  2. Motivates the organization to excel beyond mere compliance with laws and regulations
  3. Drives environmental, social, and economic betterment of the community as a personal and organizational goal
FOCUS ON RESULTS AND CREATING VALUE
  1. Leads the organization to achieve excellent performance results
  2. Defines and drives the organization to exceed stakeholder requirements and achieve stakeholder value
SYSTEMS PERSPECTIVE
  1. Sets a systems perspective across the organization so that the organization and all of its parts are viewed as a whole
  2. Causes holistic thinking and cross-functional collaboration

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