Even
in our great Navy, bureaucracy is like the icy surface that glazes over
a frigid ocean. Even the smallest of cracks in the ice can provide
enough space for a ship to pass - certainly enough room for a Staff
Action Officer to get through. When you sit still, you risk getting
stuck. But if you gradually break up the ice as you go, you can keep
moving forward. Rather than surrender to bureaucracy, take it upon
yourself to break it.
In subzero waters, icebreaker ships
rely on a specially designed steel hull to plow forward. In the
climate-controlled spaces of our staff offices, we can rely on a
different weapon: The persistent question. Ask it!
Try breaking up the ice with questions like:
- "Why does it feel like we are having the same meeting and discussion, over and over again?"
- "Why don't we just try it and see what happens?"
- "Specifically what (or who) is getting in the way of us making a decision?"
- "When exactly will we have a final answer on this?"
Rather than surrender to bureaucracy, take it upon yourself to break it.
Breaking
up the ice is a painful responsibility, but the Sailor who does it is
the person who enables the ship to pass, the action officer who moves
the entire project forward.
For the sake of empowering the Navy to make great ideas happen, I make this plea:
For the sake of empowering the Navy to make great ideas happen, I make this plea:
- Be the person who asks the annoying questions.
- Don't try to get everyone to agree. Instead, put people on the spot to share their objections.
- When there is ambiguity about the next step, call it out! Your boss will be glad you did. Your peers will admire you. Your wife will beam in your presence. Your dog will get you the paper. Life will be good.
STOLEN IN ITS ENTIRETY FROM
THE GREAT PEOPLE AT BEHANCE
(Scott Belsky, in particular).
You can find them HERE.
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