Genuine Command Excellence Revisited - Navy Information Operations Command, Pensacola Florida

The Commanding Officer, (Commander Frank Shaul) Navy Information Operations Command Pensacola, Florida inspects his Sailors during a command inspection and awards ceremony at Corry Station.

This is an important element of the "Maintaining Standards" aspect of the Navy's Command Excellence program. In superior commands, Sailors believe in doing things in the best possible way. They want to do the job right. Maintaining and improving standards is a way of life. They do not wait until just before an inspection to enforce standards.

Department Heads and division officers in superior wardrooms are key to setting and maintaining standards. Standards are clear and consistent. People know what is important and what is not. Enforcement of standards is done with an eye for fairness and justice. Goals are continuously improved upon. They are realistic, but always maintained at a high level. Once a challenge is met, Sailors are given positive feedback and another appropriately challenging goal is set.

Feedback, both positive and negative, on goals is a hallmark of top commands. Activities are monitored on a regular basis. Performance problems do not get out of hand because they are remedied at the first sign of difficulty. Everyone is encouraged to take responsibility for enforcing standards and seeing that things are done right in the command.

NIOC Pensacola, Florida - leading the way in Command Excellence.