"People ask the difference between a leader and a boss.
The leader works in the open, and the boss in covert.
The leader leads, and the boss drives."
American tough guy
“Professional education is key to the development of competencies, professional knowledge and critical thinking skills…Education is a strategic investment in the future of our Navy.”
Some communications researchers claim that it takes "seven touches" for a concept to be successfully communicated. People must hear it, see it, feel it, pick it up, turn it upside down, shake it and hear it again before they’ll remember anything substantial about it. We need more than a deliberate strategy; we need persistent presence on the communication front.
Key topics on this year's agenda include:
My goal was to increase the sensitivity of our leaders to the needs and concerns of our Sailors. We had very uneven application of our 'people programs.'
- Task the Inspector general to randomly select commands to visit. Do not 'inspect' but listen - not to the leadership but to the Sailors.
- Conduct personal interviews with at least 1/2 of the command. Visit the families ashore.
- Get the pulse and document concerns - what works and what doesn't.
- Use imagination and creativity to bring our organization together as a family that shares , cares and gets the mission done right.
We addressed the problems immediately. Those endemic to the whole organization, we corrected with policy changes. Others uniques to commands, we assisted and advised. In two cases, I relieved the Commanding Officers for total insensitivity. The good people programs were adopted throughout the organization."
When people are aware and understand where the organization is going, and why; when they understand their role, and why their contribution is vitally important; when they have the assets, resources, training and direction they need; when they are truly empowered, then they will do the right things for the right reasons and the right times. And you can follow your people to achieve your vision.
The challenge for leadership is to see where the organization needs to go, and why. Leadership needs to communicate that vision to the employees with sound and rational reasoning, and communicate it so that the employees will ardently want to move the organization, transform it if need be, from where it is today to what it needs to be to serve the customers best. Then we won’t need to tell people what to do. They’ll know. They’ll believe it. And they’ll do it without being pushed because they believe it’s the right thing to do.